Delete your account
JiraniChat and SORDA AI share one account. Deleting it removes both.
In the app
- Open JiraniChat and sign in.
- Go to You, then Delete account.
- Enter your password, type DELETE, and confirm.
Your account is deleted straight away and you are signed out everywhere.
Without the app
Email [email protected] from the email address on your account, or include the phone number you sign in with, with the subject "Delete my JiraniChat account". We confirm the request and delete the account within 30 days.
What is deleted
- Your profile, name, photo, sign-in email and phone number, and password.
- Your availability, stored position and blocks.
- Your sessions, devices, followed places, preferences and interests.
- The messages you sent, in groups and one-to-one, your reports, comments and photos are removed from view, and your photos are deleted from storage.
- Your SORDA tokens and any unpaid balance.
What is kept
- A minimal record that the account was deleted, so restored backups cannot bring it back.
- Records we must keep for security, fraud prevention or the law, such as paid rewards and moderation decisions, only as long as needed.
- Encrypted backups are replaced within 3 days.