Terms of use

Who can use JiraniChat

You must be 18 or older. Your JiraniChat account is also your SORDA AI account. Keep your password private, and use your own name or a name that does not pretend to be someone else.

What is not allowed

• Child sexual abuse or exploitation of any kind. See our child safety standards.
• Harassment, threats, hate, or encouraging violence.
• Sexual content, or graphic violence.
• Scams, spam, or false information meant to harm or mislead people.
• Sharing someone's private information or photos without their permission.
• Pretending to be another person or organisation.
• Anything illegal, or selling illegal goods or services.
• Attacking the service, or trying to get around a block.

Reporting and blocking

Report a group with the flag at the top of its page. Report or block a person with the three dots on their message or post, or in your one-to-one chat with them. You can also write to [email protected].

What we can do

Our staff review reports. We can remove content, close groups, and suspend or close accounts that break these rules. We report illegal content to the authorities where the law requires it.

Your content

What you post stays yours. You allow us to store it and show it to the people you share it with, so that the service can work. You are responsible for what you post.

The service

We work to keep JiraniChat available and useful, but we cannot promise it will always work without faults. Places, distances and Ask Jirani answers can be wrong, so check anything important. In an emergency, call your local emergency number.

Ending your use

You can delete your account at any time.

Changes and contact

We post changes on this page and, for important changes, tell you in the app. Questions: [email protected].